1. Scope
This notice explains how Mountain West EHS, LLC handles personal information through the StormFlow marketing site, demo scheduling experience, and StormFlow service. A customer agreement may provide additional terms for information processed on behalf of an organization.
2. Information we collect
We may collect information you provide, such as your name, business email, phone number, organization, facility details, messages, and demo preferences. When you use StormFlow, the service may process account information, work records, inspection data, uploaded files, and technical information needed to operate and secure the service.
3. How we use information
We use information to respond to inquiries, schedule and deliver demos, provide and support StormFlow, secure accounts, diagnose problems, improve the service, meet legal obligations, and communicate about relevant product updates. We do not sell personal information.
4. Service providers
We may use service providers for hosting, scheduling, communications, analytics, security, and customer support. They may process information only as needed to provide those services to us and subject to their contractual obligations.
5. Retention and security
We retain information for as long as reasonably necessary for the purposes described here, to provide contracted services, and to meet legal requirements. We use administrative, technical, and organizational safeguards designed to protect information, but no online system can guarantee absolute security.
6. Your choices
You may request access, correction, or deletion of personal information, or opt out of marketing communications, by contacting us. Some records may be retained when required for security, legal, contractual, or operational reasons.
7. Contact
Questions or requests may be sent to [email protected] or Mountain West EHS at 818-518-3375.